Information about the Website and the Goods
This section sets out some terms about information on the Website, descriptions of Goods and how you use the Website.
Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.
We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.
You should bear in mind that buying over the internet provides a different shopping experience to buying in-store. In particular you acknowledge that:
- Promotional offers and codes will differ from time to time
- The colors which are shown for the Goods on the Website will depend on many factors – including your display settings;
- All sizes and measurements are approximate;
- All Goods are subject to availability – we may not be able to supply your order;
- Any delivery estimates given on the Website or by email are estimates only;
Buying Goods
This section sets out some terms which apply to your purchase of goods from us through the Website.
Purchase
You make an offer to purchase a product from us (your “Order”) by completing the staged process on the Website as set out below:
- Adding product to your shopping basket
- Checkout step 1 – login details
- Checkout step 2 – address details
- Checkout step 3 – payment details, and
- Confirmation of order
Your Order only constitutes an offer to purchase goods from us, and does not form a binding contract until accepted by us. Where you order more than one product your Order contains a series of offers for each product individually.
On receipt of your Order, we will send you an order acknowledgement email to the email address which you provide in the order process. This order acknowledgement email will contain your Order number, details of the goods ordered and a delivery estimate. Note that this email is only to acknowledge that your Order has been received, and is not acceptance by us of any offers to purchase goods.
We must receive full payment both of the price of the goods and any delivery charges before we can accept any offers. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for dispatch.
An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available, we will include details of the unavailable product in the order dispatch email. A product which is not available will not be included in the contract for a product which is dispatched.